The MRO Service Process in the Aviation and Aerospace Industry

What is MRO?

MRO stands for maintenance, repair, and operations. Depending on the context, the “O” is MRO may also stand for overhaul.

In general, MRO is a useful umbrella term for just about any activity related to smooth operation of both the business and any important equipment and machinery. In the aviation and aerospace industry, this usually includes routine maintenance and timely repairs of aircraft components and systems. But it may also refer to inventory and project management tools, daily activities such as cleaning and inspecting repair tools, scheduling, and many others, depending on the business and industry. Simply put, a streamlined MRO strategy can make a meaningful difference in the efficiency and operation of any business. Investing in good MRO practices can even help a business save money by prolonging the service life of company property and avoiding costly repairs.

How MRO Affects the Aviation Industry

MRO plays a critical role in the aviation industry, in the military, commercial, and business sectors alike. A strong MRO strategy can help companies cut down on costs, downtime, and safety incidents, all of which can translate to stronger revenue and fewer disruptions to both short- and long-term operations and goals.

Minimize Costs.

Investing in good MRO practices can actually save money in the long run. By spending strategically on regular maintenance and repair, you can easily avoid the types of malfunctions associated with poor upkeep. Additionally, you can detect possible issues early and find a solution when the problem is small and manageable, rather than paying for massive repairs or total replacements when something catastrophic happens.

Minimize Downtime and Major Disruptions.

In virtually every sector, from commercial airlines to military aviation, aircraft are most valuable when they’re in the air. If any single aircraft is grounded for longer than planned, the loss of capacity, revenue, and other value can be both challenging and frustrating to deal with.

Scheduling regular downtime on a manageable scale for MRO can actually maximize the utility and value of an aircraft. Regular maintenance and inspection keeps the plane running smoothly, and a technician is more likely to notice possible problems in the early stages. A small repair at that stage requires far less downtime than a large-scale repair, which could keep a plane grounded for days—or even weeks.

Minimize Safety Incidents.

In the aviation and aerospace industry, MRO isn’t just about the aircraft. It’s also about the tools, systems, and equipment used to perform maintenance and repairs. Caring for these tools is equally important to ensuring streamlined operations. Plus, improperly functioning tools can be dangerous to operate. Keeping a close eye on repair tools can dramatically minimize malfunctions or issues that could put someone’s safety at risk.

MRO Process

The MRO process is fairly customizable depending on the needs, goals, and size of a given business or, in the aviation industry, fleet. But there are a few key steps that are almost taken to streamline the process and minimize downtime.

Determine Repairs and Maintenance Needed

Every MRO procedure starts with a thorough inspection. This gives the repair professional a chance to spot any changes to the part or component and determine whether it simply needs routine maintenance or a more extensive repair is required.

Perform Repairs

A maintenance and repair professional will usually have all the resources they need to handle any necessary repairs in addition to routine maintenance. This allows for timely execution of the maintenance and repair plan.

Ensure Strength of Repairs

Depending on the nature of the repair, the repair technician may take additional steps to test the strength and durability of their work.

Quality MRO Repairs with NMG

NMG Aerospace has over 20 years of experience providing MRO services to the aerospace and aviation industry, including military, commercial, and business aircraft. We have facilities in two regions of the United States:

  • Stow, Ohio: Accessory (Class 1) and Limited Accessory.
  • Tempe, Arizona: Limited Accessory and Limited Airframe.

NMG can also provide MRO services for pneumatic tools of all kinds.

We strive to deliver “first time right” repairs at competitive prices with quick turnaround times, with the goal of helping you minimize downtime and unnecessary expense. Our team’s MRO knowledge is extensive, but we have specialized expertise in deicing, electromechanical, hydraulic, and pneumatic systems, as well as pack boards and other accessories.

To learn more about NMG’s MRO capabilities and to discuss a possible partnership, talk to a member of our team >